….At least it felt that way. We bought over $200.00 in groceries, sundries, electronics, and the like. When we got to the register, where there was a cashier AND a bagger, I had given the the cashier 2 coupons. Together they were worth seven dollars.
The cashier, when she finished my transaction WITH MY COUPONS IN HER HANDS, she looks at me dead in the eye and says to me and Jim,” There’s not that much of a line, you can go to customer service and they’ll take care of the coupons.” She then turned to the bagger and informs her that she doesn’t know HOW to redeem coupons.
Jim and I went to customer service , where we waited in line for a supervisor to assist the customer service person. She apologized, but we lost time, and that really was unacceptable. The supervisor of customer service wasn’t pleased to hear what we told her. As we left, the cashier was arguing with the supervisor.That wasn’t our issue, though.
A brand new supercenter? We like the store, but hello, Walmart: how about training employees to assist customers, instead of shoving them from line to line.